Privacy Policy:

 

 

 

At ToolMaster.PK, our dedication to safeguarding personal data is unwavering. We prioritize your privacy and understand the importance of addressing your

apprehensions regarding the collection and usage of personal information obtained through our online stores or provided by you. This Privacy Policy, referred to

as the "Privacy Statement," details how we handle information concerning the privacy of our visitors. The terms governing the processing of this information

and the options available to you concerning its use and retention are outlined below. By utilizing any of our stores, you signify your agreement with the practices

delineated in this policy.

 

 

Consumer Privacy Rights:

 

 

 

As a customer, you possess the entitlement to be informed about the categories of personal information being gathered by us. Additionally, you have the right

to solicit the disclosure of the information accumulated about you. You can initiate a request for the disclosure of your personal information linked to you in the

preceding 12 months by submitting a Verifiable Consumer Request. We will undertake reasonable measures to adhere to this request in accordance with the

applicable legal requirements.

 

 

Collecting Information:

 

 

 

We collect customer information as necessary for service provision, business administration, and the commercial purpose of order fulfillment, delivery tracking,

return tracking, newsletter delivery, consumer preference tracking, and communication of merchandise offers. When you make a purchase, order a product, 

subscribe to our newsletter, or use a service we offer, we may request details such as your name, address, phone number, email address, and credit card

information. Additionally, our web server automatically gathers information about your site visit, including browser type, viewed pages, and visit time, obtained

from your computer, smartphone, or other computing device used to access our websites.
 

Upon submitting a verifiable consumer request, we will provide you with specific pieces of personal information collected about you. You can access, update,

or delete any personal information you've submitted to the website by making a verifiable consumer request through the contact points listed at the bottom of

this privacy statements. We will respond to your request within a reasonable timeframe, not exceeding 45 days.
 

For the Gift Certificate service, we collect personal information, including the address, name, phone number, and email address of our users' friends. This

information is used to send a one-time email or letter containing the gift certificate. We retain this data solely for sending the one-time email and tracking the

success of our referral program. Your friend may contact us to request the removal of this information from our database.

 

 

Tracking Technologies:

 

 

 

We utilize technologies such as cookies, beacons, tags, and scripts in collaboration with our marketing partners, affiliates, analytics, and online customer

support providers. These technologies serve purposes like analyzing trends, administering the site, tracking users' movements around the site, and gathering 

demographic information about our user base as a whole. Reports based on the use of these technologies by these companies can be received on both an 

individual and aggregated basis.
 

Cookies are employed for our shopping cart, to remember users' settings (e.g., language preference), and for authentication. Users have the option to control 

cookie usage at the individual browser level. If you choose to reject cookies, you can still navigate our site, but certain features or areas may be limited.
 

We, along with third-party partners providing specific features on our site or displaying advertising based on your web browsing activity, use Local Storage 

Objects (LSOs) like HTML 5 to collect and store information. Different browsers may offer their own management tools for removing HTML5 LSOs.

 

 

Analytics / Log Files:

 

 

 

Like many websites, we automatically collect and store certain information in log files. This information encompasses internet protocol (IP) addresses, browser type,

internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. Combining this automatically collected log 

information with other data aids us in enhancing the services we provide, refining marketing strategies, and optimizing site functionality.

 

 

Behavioral Targeting / Re-Targeting:

 

 

 

We collaborate with a third party to either showcase advertisements on our website or oversee our advertising on other sites. This third-party partner may utilize

technologies like cookies to collect information about your activities on this site and others, tailoring advertising to align with your browsing activities and interests. 

If you prefer not to have this information utilized for the purpose of delivering interest-based ads, you can opt-out by clicking here. It's important to note that opting 

out does not exempt you from receiving ads; you will still receive generic advertisements.

 

 

What Do We Do With This Information?

 

 

 

 

 The information you furnish is utilized by us for order processing or to fulfill your requested services, such as our online newsletter. It may also serve to confirm 

and track your order, inform you about new products, events, and time-limited offers. We do not trade or sell the personal information collected from you to any 

individual, entity, or third party. Without your express authorization, the gathered personal information will solely be used to manage services, including the 

administration of your account and authorized transactions. Your personal details will not be sold or shared with an unauthorized individual or entity.
 

If you have provided us with your mailing address, you may receive occasional mailings from us about new products, services, and time-limited offers. However, 

you have the option to opt out of these mailings by contacting us via phone, email, or writing to our mailing address.
 

We may contact you by phone regarding an order, information, or services you've requested, as well as upcoming events, sales, or new product

 introductions. If you prefer not to receive phone contacts from us, please inform us through phone, email, or in writing to our mailing address. Be assured that

 we will not share, rent, or sell your telephone number to any other company or organization.
 

In compliance with the law, we reserve the right to disclose your personally identifiable information. This may occur when we believe disclosure is necessary 

to protect our rights or comply with a judicial proceeding, court order, or legal process served on our websites. In the event of a merger, acquisition, or sale of 

our assets, you will be notified via email and/or a conspicuous notice on our website regarding any change in ownership or use of your personal information, 

along with any choices you may have concerning your personal information.

 

 

Service Providers:

 

 

 

 

We engage third-party services for credit card processing, order shipment, consumer feedback, quality assurance, and the Live Chat function on our site. 

Personal information is shared with these third parties as required for them to deliver the designated service. It's important to note that these third parties 

are strictly prohibited from using your personally identifiable information for any purpose other than providing the specified service.

 

 

Email:

 

 

 

 We do not share your email address with external companies or organizations. However, we may use your email address internally for business-related purposes, 

such as order confirmations, responding to inquiries, providing requested newsletters, and other customer services. If you wish to opt out of receiving email 

newsletters and information, you can contact us via email, phone, or in writing. In such cases, you will still receive email communications related to any existing 

or pending orders with us.
 

Our website may include links to other non-affiliated sites, including those of vendors and service providers. Please be aware that we are not

responsible for the privacy practices or content of these external sites. We recommend checking the privacy statements of these sites before providing any 

information, as their practices may differ from ours.

 

 

Testimonials:

 

 

 

We showcase testimonials from satisfied customers on our website, along with other endorsements. With your approval, we may publish your

testimonial alongside your name. If you would like to modify or remove your testimonial, please get in touch with us.

 

 

Social Media Widgets:

 

 

 

Our website incorporates Social Media Features, such as the Facebook Like button, and Widgets, including the Share this button or interactive mini-programs

running on our site. These Features may gather your IP address, the page you are currently visiting on our site, and may use a cookie to ensure proper Feature 

functionality. Social Media Features and Widgets are hosted either by a third party or directly on our site. Your engagements with these Features are 

subject to the privacy policy of the company that provides them.

 

 

Data Retention:

 

 

 

We will keep your information on record for the duration of your active account or as required to offer you services. If you decide to deactivate your account 

or request that we cease using your information for service provision, kindly get in touch with us. We will maintain and utilize your information as needed to 

adhere to legal obligations, resolve disputes, and enforce our agreements.

 

 

Our Security Practices:

 

 


We conduct online transactions through secure server connections to facilitate the secure transfer and receipt of your personal information. Our physical 

location is fortified against potential threats, ensuring the safeguarding of information through appropriate security measures. Additionally, when 

transmitting sensitive information, we employ SSL Encryption to uphold the security of your credit card details.
 

We adhere to widely accepted standards to protect the personal information provided to us, both during transmission and upon receipt. While no method 

of Internet transmission or electronic storage is entirely foolproof, we follow stringent security protocols. Thus, we cannot guarantee absolute security. If you 

have inquiries about the security measures on our website, please feel free to contact us via email.

 

 

Non-Discrimination Statement:

 

 

 

 We value your privacy and your ability to control the usage of your personal information. Our explicit policy ensures that we do not discriminate against

consumers who choose to exercise their rights under our Privacy Policy. We are committed to treating all consumers equally, irrespective of whether they 

have utilized their rights according to this policy. Please reach out to us if you believe there's a difference in the quality of goods, pricing, or service due to 

exercising a right under this policy.
 

Should there be any alterations to our privacy policy, we will communicate those changes through this privacy statement, the home page, and other suitable 

locations to keep you informed about the information we collect, its usage, and any circumstances under which we may disclose it. We retain the right to modify 

this privacy statement at any time, so we encourage you to review it regularly. In the event of substantial changes to this policy, we will notify you through 

this platform, email, or with a notice on our home page before the changes take effect.

 

 

Contact Information:

 

 

 

     - For privacy-related inquiries or to exercise privacy rights, contact us via the provided contact information.

 

 

ToolMaster.PK reserves the right to modify this Privacy Policy. Changes will be posted on the website, and users are encouraged to review it frequently. If

 

significant changes occur, users will be notified. Thank you for entrusting ToolMaster.PK with your information.

 


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